State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nora Cummings
April 8, 2026
5
out of
5
rating by Nora Cummings
"I’m so happy with State Farm, my agent is so helpful and knowledgeable. Customer service is always quick responding to any of my inquiries. I highly recommend Miguel Serrato State Farm Agency."
We responded:
"Mrs. Cummings thank you so much for your words and recommendation. We’re thrilled to hear that you’re happy with our service and that our team have been helpful and responsive to your needs. At Miguel Serrato State Farm Agency, we’re committed to providing great prices and excellent customer service for all your insurance needs. We look forward to continuing to serve you for motorcycle, property, vehicle, and commercial insurance. Thank you again for choosing us. State Farm - Miguel Serrato Agency servicing Texas and New Mexico. "
Robert Moseley
April 8, 2026
5
out of
5
rating by Robert Moseley
"OMG this girl…Violet in the State Farm office in El Paso. The office of Miguel Serrato. Violet was on point and made my request seamless. I’m not positive but that girl may have angel wings. She is definitely a huge asset to our organization."
We responded:
"Robert thank you so much for your amazing review. We're thrilled to hear that Violet provided you with such exceptional service and made your experience seamless. She truly is a valuable member of our team! If you need anything else in the future, don't hesitate to reach out. We appreciate your kind words. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Luis Martinez
April 8, 2026
5
out of
5
rating by Luis Martinez
"I’ve had insurance with them for a while now. Everyone at this office is always very professional."
We responded:
"Mr. Martinez thank you for your continued trust and kind words. We’re proud to have a professional team dedicated to serving you. We look forward to supporting you for many years to come. State Farm - Miguel Serrato Agency"
ernesto garduño
April 8, 2026
5
out of
5
rating by ernesto garduño
"Me atendio javier 👌 Excelente servicio muy amables te explican todo a detalles muy recomendado State Farm"
We responded:
"Ernesto muchas gracias por tu excelente reseña 🙌. Nos alegra mucho saber que Javier te brindó un servicio amable y detallado. Agradecemos tu recomendación ⭐ y estamos aquí para ayudarte con todo lo que necesites en State Farm. 🚗 ¡Gracias por confiar en nosotros! State Farm - Agencia de Miguel Serrato en El Paso, TX."
Angel Avila
April 6, 2026
5
out of
5
rating by Angel Avila
"Excelente servicio de atención al cliente me respondieron todas mis preguntas con mucha paciencia Recomiendo a PEDRO TORRES RODRIGUEZ"
We responded:
"Angel muchas gracias por tu excelente reseña. Nos alegra saber que Pedro te brindó un servicio atento y respondió todas tus preguntas con paciencia. Apreciamos mucho tu recomendación y estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nuestra agencia! State Farm - Agencia de Miguel Serrato en El Paso, Texas. "
Esther Nava
April 6, 2026
5
out of
5
rating by Esther Nava
"Agent Pedro Torres was very helpful."
We responded:
"Esther thank you for your feedback. We're glad Pedro could assist you and help you find the right property insurance at a great price. Your satisfaction means a lot to us, and we look forward to supporting you with any future insurance needs. State Farm - Miguel Serrato Agency in El Paso, TX. "
ROSALINDA NANCY CHAPA GONZALEZ
April 6, 2026
5
out of
5
rating by ROSALINDA NANCY CHAPA GONZALEZ
"Excelente trato Mucha paciencia Claridad en su información Muy atento"
We responded:
"Sra. Chapa le damos la bienvenida a la agencia y esperamos poderle brindar el mismo servicio por muchos años. Estamos muy contentos que le dimos un excelente trato, ya que es uno de nuestros objetivos. Por favor comuniquese con nosotros si tiene alguna pregunta en sus polizas. Gracias, State Farm - Miguel Serrato Agency. "
Dora Moriel
April 3, 2026
5
out of
5
rating by Dora Moriel
"Muy buen servicio y muy buen trato me atendieron de maravilla"
We responded:
"Sra. Moriel le agradecemos sinceramente por su comentario. Nos complace saber que recibió un servicio y atención excepcionales. Estamos a su disposición para cualquier necesidad que tenga en el futuro. ¡Gracias por confiar en nuestra agencia! State Farm - Miguel Serrato Agency en El Paso, TX."
Letty Cervantes
April 3, 2026
5
out of
5
rating by Letty Cervantes
"Javier very professional and informative"
We responded:
"Letty thank you for your kind words. We’re glad to hear that Javier provided you with professional and informative service. We appreciate your trust and look forward to assisting you again in the future. State Farm - Miguel Serrato Agency in El Paso, TX. "
Lori Garcia
April 3, 2026
5
out of
5
rating by Lori Garcia
"Pedro was very professional, punctual and patient."
We responded:
"Lori thank you for your kind feedback. We’re glad to hear that Pedro provided you with professional and patient service. We appreciate your support and look forward to continuing to assist you in the future. State Farm - Miguel Serrato Agency in El Paso, TX. "
Jennifer Valles
April 2, 2026
5
out of
5
rating by Jennifer Valles
"Javier, was very friendly and explained the best available insurance options. He provided me with a better coverage and price quote compared to what I recently had. Aditionally, he took the time to review and answer all of my questions patiently. Not only was the transition to State Farm smooth and easy, the premium was even better. Thank you Javier."
We responded:
"Jennifer thank you so much for your thoughtful review. We’re delighted to hear that Javier was able to provide you with great coverage and a smooth transition to State Farm. Your kind words about his friendliness and patience mean a lot to us. We truly appreciate your trust and look forward to continuing to serve you. State Farm - Miguel Serrato Agency in El Paso, TX. "
Miguel Sanchez
April 1, 2026
5
out of
5
rating by Miguel Sanchez
"Good customer service."
We responded:
"Miguel thank you for your wonderful review. We’re so glad to hear you’re happy with the price and customer service you received. We truly appreciate your support and look forward to assisting you again in the future. State Farm - Miguel Serrato Agency in El Paso, TX. "
anthony
March 31, 2026
5
out of
5
rating by anthony
"Very knowledgeable and got me the best prices"
We responded:
"Anthony thank you so much for your review. We’re thrilled to hear that our knowledge and service helped you find the best prices. We truly appreciate your trust and look forward to continuing to support you with all your insurance needs. State Farm - Miguel Serrato Agency in El Paso, TX. "
Raul Juarez
March 31, 2026
5
out of
5
rating by Raul Juarez
"Excellent service great help with everything Insurance"
We responded:
"Raul, Thank you for the five-star rating. Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance. Miguel Serrato - State Farm Agency"
Miriam Escamilla
March 31, 2026
5
out of
5
rating by Miriam Escamilla
"Muchas gracias por su excelente servicio y apoyo, el día de hoy Kevin me ayudó y todo fue muy rápido en el proceso y me atendieron muy bien."
We responded:
"Miriam muchas gracias por tu amable comentario. Me alegra mucho saber que Kevin y todo el equipo te brindaron un servicio rápido y excelente. Estamos aquí para ayudarte siempre que nos necesites. ¡Gracias por confiar en nuestra agencia. State Farm - Miguel Serrato Agency en El Paso, TX. "
ileana mendez
March 30, 2026
5
out of
5
rating by ileana mendez
"Great service and prices, also excellent communication from Pedro, the agent that helped me with my policy. 👍🏻"
We responded:
"Ileana thank you so much for your review. We're thrilled to hear that Pedro provided you with excellent communication and that you’re happy with our service and prices. It’s our pleasure to assist you with your life, homeowners, and vehicle insurance needs. We appreciate your trust in our agency. State Farm - Miguel Serrato agency in El Paso, TX. "
Muhammad Aktaruzzaman
March 28, 2026
5
out of
5
rating by Muhammad Aktaruzzaman
"I had a great experience at state farm insurance. Mr Pedro helped me to find the right policy for my vehicles. He explained very clearly. Very friendly and professional. I really appreciate for the great customer service."
We responded:
"Muhammad thank you so much for your wonderful review. We're delighted to hear that Pedro provided clear explanations and friendly, professional service to help you find the right policy for your vehicles. Your appreciation means a lot to us, and we're always here to support you with your insurance needs. Thank you for choosing us. State Farm - Miguel Serrato Agency in El Paso, TX. "
Jessica Maeurer
March 27, 2026
5
out of
5
rating by Jessica Maeurer
"Pedro was very professional and helpful."
We responded:
"Jessica we truly appreciate your feedback. It’s wonderful to know that Pedro was able to assist you with professionalism and care. Thank you for choosing our agency for your vehicle insurance needs. State Farm - Miguel Serrato Agency in El Paso, TX. "
Juan carlos Jaramillo
March 25, 2026
5
out of
5
rating by Juan carlos Jaramillo
"Javier nos ayudó en el proceso de la póliza de nuestros carro y póliza de hogar excelente servicio el que nos brindó, muy profesional y atento."
We responded:
"Juan Carlos muchas gracias por tus amables palabras. Nos alegra mucho saber que Javier pudo brindarte un excelente servicio y acompañarte de manera profesional y atenta durante el proceso de tus pólizas de auto y hogar. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nuestra agencia! State Farm - Miguel Serrato Agency en el Paso, TX. "
Vicente Arias
March 24, 2026
5
out of
5
rating by Vicente Arias
"Good service 👍"
We responded:
"Mr. Arias, Thank you for taking a moment to rate your positive experiences with us. Our team will always be here to handle your insurance needs. Miguel Serrato - State Farm Insurance Agency "
Jose Rodriguez
March 23, 2026
5
out of
5
rating by Jose Rodriguez
"Excelente asistencia por parte del agente Pedro, muy agradecido por la claridad y la amabilidad con la que explicó y contestó todas mis preguntas. Muy profesional, definitivamente recomiendo ir a este lugar."
We responded:
"Sr. Rodriguez muchas gracias por sus amables palabras y por tomarse el tiempo de compartir su experiencia. Nos alegra saber que Pedro pudo brindarle la claridad y amabilidad que esperaba. Estamos comprometidos a ofrecer un servicio profesional y cercano a todos nuestros clientes. ¡Esperamos seguir atendiéndole con la misma dedicación en el futuro! Gracias, State Farm - Miguel Serrato Agency"
Armando Portillo
March 20, 2026
5
out of
5
rating by Armando Portillo
"They were quick and got me a good price."
We responded:
"Mr. Portillo thank you so much for your kind words. We're glad we could provide you with a great price and quick service. If you ever need anything else, feel free to reach out. We’re here to help! State Farm - Miguel Serrato Agency in El Paso, TX. "
Rebecca Vogan
March 20, 2026
5
out of
5
rating by Rebecca Vogan
"Mr Serrano was able to explain everything clearly to me. He was patient. I was very satisfied with how quickly everything went."
We responded:
"Mrs. Vogan, Thank you for the five-star rating. Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance. Miguel Serrato - State Farm Agency"
Carlos Aguirre
March 18, 2026
5
out of
5
rating by Carlos Aguirre
"Me gustó el servicio gracias state farm muy amables"
We responded:
"Sr. Aguirre muchas gracias por su comentario. Nos alegra mucho saber que quedo satisfecho con nuestro servicio y precios. En State Farm estamos siempre para ayudarle. ¡Saludos! State Farm - Miguel Serrato Agency en el Paso, TX. "
Vidal Gallegos
March 18, 2026
5
out of
5
rating by Vidal Gallegos
"Excelente trato del Sr. Javier de State Farm. Muy respetuoso y atento para explicar las cosas"
We responded:
"Muchas gracias por tu comentario. Nos alegra saber que Javier te brindó un trato respetuoso y atento. En State Farm estamos comprometidos a ofrecerte el mejor servicio y precios razonables. Estamos para ayudarte con lo que necesites. Gracias, State Farm - Miguel Serrato Agency "