State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ryan
March 13, 2026
5
out of
5
rating by Ryan
"I purchased a State Farm policy through the app. It was very easy! I was assigned to this office as my local agent. They reached out from this office to follow-up, offered me a rate for homeowners insurance to help save by bundling. Long story short, I expressed that I was not interested in homeowners at this time but I will say they were extremely friendly and professional and not persistent at all which I appreciatd. Just very polite, very nice and friendly staff! Regarding State Farm, since switching to them, great rates, a nice app and everything has been a breeze! I would absolutely recommend State Farm and the staff at this office is nice, friendly and eager to help! I appreciate this type of service, thank you!"
Danielle Cohick
March 12, 2026
5
out of
5
rating by Danielle Cohick
"Pedro was very helpful in setting up new insurance coverage. He had helpful recommendations for the policy and was a pleasure to work with."
Ernesto De la cruz
March 10, 2026
5
out of
5
rating by Ernesto De la cruz
"Muy amable la persona k m atendio y m esplico paso x paso gracias miguel serrato"
Micah Lasseter
March 9, 2026
5
out of
5
rating by Micah Lasseter
"Pedro was literally the best insurance agent I’ve ever worked with. I think what I loved most was the clarity he provided for each policy we worked through. He helped me understand it in everyday language so that I knew exactly what I was signing up for."
Sonia Moreno
March 9, 2026
5
out of
5
rating by Sonia Moreno
"Excelente atención por parte de mi Agente Llanci Aguilar, siempre es muy cordial y me explica todo con detalle y siempre está disponible para cualquier duda que tengo"
Wenibwe Hadijah
March 7, 2026
5
out of
5
rating by Wenibwe Hadijah
"Javier was really helpful"
deportcmc
March 6, 2026
5
out of
5
rating by deportcmc
"Exelente servicio, un trato hamable y cordial, solucion rapida del tramite y sobre todo Muy buen Precio. explicacion de la poliza a detalle, sin puntos ocultos ni nada por el estilo. Muy recomendable..."
Claudia Acuña
March 6, 2026
5
out of
5
rating by Claudia Acuña
"Excelente atención, muy eficiente aclaro todas mis dudas"
We responded:
"Claudia, Muchas gracias por tomarse el tiempo de dejarnos la experiencia que le brindamos en el proceso de su póliza. Esperamos poderle atender por muchos años más. Gracias, State Farm Miguel Serrato Agente de Seguros en El Paso, TX "
Silvia Mejia
March 6, 2026
5
out of
5
rating by Silvia Mejia
"Gracias por su atención y amplia disposición, excelente servicio y explicaciones"
We responded:
"Silvia, Muchas gracias por confiar en nosotros en la protección de sus queridos y póliza de vida. Esperamos tenerla con nosotros por muchos años. Gracias, Miguel Serrato - Agente de Seguros de State Farm"
Yadi D
March 4, 2026
5
out of
5
rating by Yadi D
"Miguel was super helpful and played every saving scenario I asked for without hesitation. He got me better coverage for way less than I was paying!"
We responded:
"We truly appreciate your positive feedback. It’s wonderful to know you received excellent service and found a policy that works better for you. Thank you for choosing our agency. We look forward to continuing to support you and welcome to the family. State Farm - Miguel Serrato Agency in El Paso, TX. "
Ricky Hardwick
March 4, 2026
5
out of
5
rating by Ricky Hardwick
"Great service"
We responded:
"Ricky thank you so much for your kind words. We’re glad to hear you found our pricing reasonable and our service great. We truly appreciate your support. State Farm - Miguel Serrato Agency in El Paso, TX. "
Jules Ames
March 2, 2026
5
out of
5
rating by Jules Ames
"Quite possibly the easiest 10 minute call I've ever made. Got me set up with the policy within those 10 minutes for a foreign import. Miguel, did not hesitate to get me set up as quickly as possible. He was very polite, clear, and concise. I recommend you contact them if you have any special requests for insurance very good job. Update: March 2026 Still the easiest calls and service, Llancy was to my aid this time, and was able to get me set up hassle free. Very pleased with their service!"
We responded:
"Thank you so much for the awesome review! We’re thrilled to hear we made the process quick and easy for you. It’s always our goal to provide clear and helpful service, especially for unique requests like yours. We really appreciate the recommendation and look forward to helping you with anything you need in the future. Thank you, State Farm - Miguel Serrato Agency"
Mariafernanda Maldonado
March 2, 2026
5
out of
5
rating by Mariafernanda Maldonado
"Pedro hizo el proceso muy fácil, tuvo mucha paciencia y me explicó todo perfectamente además que me resolvió todas mis dudas. Excelente servicio y atención al cliente"
We responded:
"Mariafernanda muchas gracias por tus amables palabras y por compartir tu experiencia con nuestra agencia. Nos alegra mucho saber que Pedro te brindó un excelente servicio, con paciencia y claridad para resolver todas tus dudas. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros! Agencia de Miguel Serrato - State Farm. "
Angela M
February 27, 2026
5
out of
5
rating by Angela M
"Pedro is very Attentive & helpful! Made this process easy for me & I’m glad I was recommended to him."
We responded:
"Angela we’re so happy to hear that Pedro was able to make the process smooth and straightforward for you. It means a lot that you were recommended to him and had such a positive experience. Thank you for trusting us with your vehicle insurance. We’re here whenever you need us. Thank you, State Farm - Miguel Serrato Agency"
ANDREW V
February 26, 2026
5
out of
5
rating by ANDREW V
"Javier was great, fast response time"
We responded:
"Andrew thank you for your fantastic feedback. We’re glad to hear Javier provided quick and helpful service, and that you’re happy with the pricing. It’s our pleasure to assist with your vehicle insurance needs. Please don’t hesitate to reach out if you need anything else. State Farm - Miguel Serrato Agency in El Paso, TX. "
Alexis Aguilar
February 26, 2026
5
out of
5
rating by Alexis Aguilar
"Me ayudo mucho la señorita llancy"
We responded:
"Alexis muchas gracias por tu comentario. Nos alegra saber que Llancy te pudo ayudar. Estamos aquí para lo que necesites. ¡Gracias por confiar en nuestra agencia! State Farm, Agencia de Miguel Serrato en El Paso, TX. "
Lucy
February 25, 2026
5
out of
5
rating by Lucy
"Javier was very helpful, kind and patient considering all the questions I had."
We responded:
"Lucy we truly appreciate you taking the time to share your experience. Javier is happy to help, and we’re glad his patience and support made a difference as you explored your insurance options. Thank you for choosing us for your life, property, and vehicle insurance needs. We look forward to continuing to serve you. State Farm - Miguel Serrato Agency "
Mykel Lange
February 23, 2026
5
out of
5
rating by Mykel Lange
"Kevin is very wonderful agent!"
We responded:
"Mykel thank you a bunch for the awesome review. We’re so happy Kevin could help. If you ever need anything, just give us a shout. State Farm - Miguel Serrato Agency in El Paso, TX. "
michelle martinez
February 20, 2026
5
out of
5
rating by michelle martinez
"Great customer service."
We responded:
"Michelle thank you for your kind words. We're delighted to hear that you had a great experience with our customer service. If you need anything else, don’t hesitate to reach out. We look forward to serving you again! Thank you, State Farm - Miguel Serrato Agency"
CM Dominguez
February 19, 2026
5
out of
5
rating by CM Dominguez
"Miguel and his team are very knowledgeable and great to work with."
We responded:
"We really appreciate you taking the time to leave this awesome review. The team love working with great clients like you. Thank you for choosing us! State Farm - Miguel Serrato Agency in El Paso, TX. "
Jhovana falcon
February 17, 2026
5
out of
5
rating by Jhovana falcon
"Pedro was really kind to explain to me everything I wanted to know. I was able to understand and make the changes I need it to do. Always a pleasure to talk with state farm crew"
We responded:
"Jhovana thank you so much for your kind words and 5 star review. We're thrilled to hear that Pedro was able to clearly explain everything and help you make the changes you needed. It’s always our pleasure to assist you, and we appreciate your trust in our State Farm team. Miguel Serrato Agency"
Manuel Doporto
February 13, 2026
4
out of
5
rating by Manuel Doporto
"Fast gave me a quote I can use. I sign up to start my rate as this month."
We responded:
"Mr. Doporto thank you so much for taking the time to leave us a review. We’re glad to hear that you had a positive experience with our agency. We always strive to provide the best service possible, and your feedback is very important to us. If there’s anything we can do to improve and earn that 5th star from you, please don’t hesitate to let us know. We look forward to serving you even better in the future. Thank you, State Farm - Miguel Serrato Agency"
Sandra Rosales
February 11, 2026
5
out of
5
rating by Sandra Rosales
"Muy recomendable excelente atención y servicio 👍"
We responded:
"Sandra muchas gracias por tu recomendación y tus amables palabras. Nos alegra saber que quedaste satisfecha con nuestra atención y servicio. Siempre estamos aquí para ayudarte en lo que necesites. Esperamos seguir atendiéndote con la misma excelencia. Gracias, State Farm - Miguel Serrato Agency"
Juan Carlos
February 6, 2026
5
out of
5
rating by Juan Carlos
"Excelent service from Carla"
We responded:
"Juan we’re thrilled to hear Carla provided you with excellent service. Your feedback means a lot to us and motivates the whole team to keep up the great work. Thank you for choosing our agency. State Farm - Miguel Serrato Agency in El Paso, TX. "
Ana Luisa González
February 5, 2026
5
out of
5
rating by Ana Luisa González
"Me atendió Javier muy amable y me explicó todo muy bien y muy paciente muchas gracias"
We responded:
"Ana muchas gracias por tus amables palabras. Nos alegra saber que Javier te brindó una atención paciente y clara. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nuestra agencia! State Farm - Miguel Serrato en El Paso, TX. "