State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alexis Maestas
July 27, 2026
5
out of
5
rating by Alexis Maestas
"My insurance agent was very helpful and very informative, i highly recommend!"
Maria Lourdes Garcia
July 23, 2026
4
out of
5
rating by Maria Lourdes Garcia
"e Serrato estuvo a la altura de mis expectativas me trató con mucha cortesía y me dió un excelente servicio es muy amable y cortés"
We responded:
"Sra. Garcua muchas gracias por su reseña. Nos alegra saber que el equipo estuvo a la altura de sus expectativas y que recibió un excelente servicio, con mucha cortesía y amabilidad. ¿Le gustaría decirnos qué podemos mejorar para que su experiencia sea de 5 estrellas la próxima vez? Queremos asegurarnos de superar sus expectativas. Gracias, State Farm - Agencia de Miguel Serrato"
kenneth iyamu
July 22, 2026
5
out of
5
rating by kenneth iyamu
"Miguel was wonderful in helping me get situated with my move to Texas and helping me set up my policy!"
Rigo Garza
July 22, 2026
5
out of
5
rating by Rigo Garza
"Really great attitude and professional service!"
Anthony Rios
July 19, 2026
5
out of
5
rating by Anthony Rios
"Had a great experience with Pedro. He was very helpful from explaining all the different coverages and helped what best suited my family and I in home and auto insurance. I was really impressed in the quote I got as it was very competitive from the insurances I had prior to switching. Thank you Pedro!"
We responded:
"Mr. Rios thank you so much for your 5 star review. We’re thrilled to hear you had a great experience with Pedro. We’re glad he helped you understand the different coverage options and find what best suited your family for home and auto insurance. We also appreciate your comments about how competitive the quote was compared to your previous insurance. Thank you again for your trust - State Farm Miguel Serrato Insurance Agency in El Paso, TX. "
Liliana Martinez
July 17, 2026
5
out of
5
rating by Liliana Martinez
"Excelente servicio
!!"
We responded:
"Liliana muchas gracias por tu reseña. Nos alegra mucho que hayas recibido un excelente servicio y que encontraste buenos precios en nuestros seguros de propiedad y vehículos. Gracias por recomendarnos y bienvenida a State Farm - Agencia de Miguel Serrato en El Paso, TX."
Lorenzo Mirabal
July 16, 2026
5
out of
5
rating by Lorenzo Mirabal
"Very courteous and knowledgeable. Not forcing anything nor bad mouthing any other parties. Good experience, recommend to customers."
We responded:
"Lorenzo thank you so much for the 5 star Google review. We’re glad you felt taken care of our team believes in being courteous, knowledgeable, and honest without pressure. We truly appreciate your recommendation and look forward to helping you again in the future. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Noe Narro
July 16, 2026
5
out of
5
rating by Noe Narro
"I’ve been working with Javier for several months now and he did a great job following up with me until I was ready to proceed with my next policy. Great customer service and highly recommend. 👍👍"
We responded:
"Noe thank you for the wonderful 5 star review. We’re so glad Javier has been able to support you with great follow-up and customer service as you worked toward your next policy. We truly appreciate your trust and your recommendation, please don’t hesitate to reach out anytime we can help. State Farm - Miguel Serrato Insurance Agency👍👍"
Kathleen Osowski
July 11, 2026
5
out of
5
rating by Kathleen Osowski
"I recently had the experience of dealing with Pedro Torres-Rodriguez at State Farm Insurance. I had requested a comparison of my insurance coverages on my home and autos with those of a company I was presently insured with …. Pedro gave me the costs on coverages in written form on
my auto insurance as well as home insurance. We also arranged for an office visit in order to discuss the policies. … The differences in coverage alerted me to the fact that I was paying more for something and actually benefiting less. His explanation were clearly explained in a language I understood. His explanations made good sense and I Immediately insured with StateFarm. I now feel more secure with the decisions I’ve made.
Thanks to Pedro Torres-Rodriguez and Miguel Serrato for assisting me in this decision."
We responded:
"Mrs. Osowski thank you for taking the time to share your experience. We’re so glad Pedro was able to provide a clear, written comparison and help you feel confident in your coverage decisions. It’s wonderful to hear that you noticed the differences, understood the explanations, and are now feeling more secure with your State Farm policies. We truly appreciate your trust, thank you again. State Farm - Miguel Serrato Insurance Agency in El Paso, TX."
Lidia Álvarez
July 7, 2026
5
out of
5
rating by Lidia Álvarez
"Excellent customer service and outstanding problem solving skills, especially from their agent Javier. Highly recommended, they offer great prices too! 🙌🏼"
We responded:
"Lidia thank you so much for the 5 star Google review. We’re thrilled to hear you received excellent customer service and that Javier’s problem solving skills made a difference. We truly appreciate your recommendation and we’re glad you found great pricing as well. State Farm - Miguel Serrato Insurance Agency in El Paso, TX🙌🏼"
revonte haynes
July 6, 2026
5
out of
5
rating by revonte haynes
"Excellent service from Pedro"
We responded:
"Thank you for the fantastic review. We’re happy to hear you had an excellent experience with Pedro and that you found great pricing. We truly appreciate your business and your recommendation. Thank you, State Farm - Miguel Serrato Insurance Agency"
Emc Luevanos
June 30, 2026
5
out of
5
rating by Emc Luevanos
"Agent Javier Lara was knowledgeable, courteous and patient. He answered all my questions to my complete satisfaction."
We responded:
"Mr. Luevanos thank you so much for your 5 star review. We’re glad you found our pricing reasonable and that Javier was knowledgeable, courteous, and patient throughout your visit. We truly appreciate your trust in our agency, please don’t hesitate to reach out if you need anything in the future. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Gladys Vega
June 30, 2026
5
out of
5
rating by Gladys Vega
"Javier was outstanding at explaining to me, in a very detailed way, the choices I had when selecting the right coverage for my insurance needs. He is very knowledgeable, patient and friendly. I appreciate his guidance and assistance, which resulted in substancial savings."
We responded:
"Gladys Thank you so much for your review. We truly appreciate it. We’re glad Javier was able to clearly explain your coverage options in detail and provide patient, friendly guidance. It’s wonderful to hear that his help led to substantial savings on your property insurance. Please feel free to reach out anytime, we’re here to help. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
James Althoff
June 29, 2026
5
out of
5
rating by James Althoff
"Mr. Javier Lara took great care of my family with all of our insurance needs. Javier took the time to make sure we were well taken care of now and in the future. I highly recommend Javier for your insurance needs."
We responded:
"James thank you for the wonderful 5 star review. We’re happy to hear that Javier provided the care your family needed across life, auto, and renters insurance. Taking time to make sure you’re covered today and prepared for the future is exactly what we aim for. We really appreciate your recommendation. Please let us know if we can help with anything anytime. State Farm - Miguel Serrato Agency in El Paso, TX. "
Cesar Cardoza
June 25, 2026
5
out of
5
rating by Cesar Cardoza
"Very well trained"
We responded:
"Cesar thank you so much for the 5 star review. We’re glad you found our pricing great and that our team’s guidance for insurance felt well trained and helpful. We truly appreciate your trust in our agency, please reach out anytime if you need anything. State Farm - Miguel Serrato Agency in El Paso, TX. "
Jeniffer Tarin
June 24, 2026
5
out of
5
rating by Jeniffer Tarin
"Super helpful gave me a great deal"
We responded:
"Jennifer thank you for the fantastic review. We’re so happy we could help you get a great deal on your accident insurance. Our goal is to make the process easy and make sure you’re getting the coverage that fits your needs. We appreciate your trust in our State Farm agency—please reach out anytime if we can help again. State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Stephanie Boyd
June 23, 2026
5
out of
5
rating by Stephanie Boyd
"Violet did an amazing job assisting me with changing out my vehicles to my current policy. She is very polite, personable, and has great customer.
I appreciate all her help!!"
We responded:
"Ms. Boyd thank you for your wonderful feedback. We’re so glad to hear that Violet provided you with excellent assistance in adding your motorcycle to your policy. She truly embodies the values of great customer service, and we’re proud to have her on our team. We appreciate your kind words and look forward to helping you with any future needs. Thank you, State Farm - Miguel Serrato Agency"
Franklin Sullivant
June 22, 2026
5
out of
5
rating by Franklin Sullivant
"Javier Lara assisted me with automotive and home owners insurance. He was very professional and patient as he explained the policy coverages with me.
I highly recommend this agency."
We responded:
"Thank you so much for your 5 star review. We’re glad Javier helped you with both your auto and homeowners insurance, and that he was professional, patient, and clear when explaining your coverage options. We truly appreciate your recommendation and your trust in our agency. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Blanca Olvera
June 17, 2026
5
out of
5
rating by Blanca Olvera
"Agradezco que se hayan comunicado conmigo de lo contrario no hubiera sabido de esta aseguranza."
We responded:
"Blanca muchas gracias por su reseña. Nos alegra saber que encontró un precio razonable. Le agradecemos también su comentario sobre la comunicación: es importante para nosotros mantenerlo informado para que nunca se quede sin saber sobre su seguro. Si necesita ayuda con cualquier cosa en el futuro, con gusto le apoyaremos. Gracias, Agenci de Seguros de State Farm de Miguel Serrato en El Paso, TX. "
Krystle Bowser
June 10, 2026
5
out of
5
rating by Krystle Bowser
"Javier is an excellent and knowledgeable agent that exceeded my expectations as I was looking to change to another insurance company"
We responded:
"Krystle thank you for the great 5 star review. We’re so glad Javier exceeded your expectations and provided excellent, knowledgeable service. We truly appreciate you choosing State Farm for your vehicle and homeowners insurance needs. Please don’t hesitate to reach out anytime. Thank you, State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Maria Perez
June 9, 2026
5
out of
5
rating by Maria Perez
"He was great"
We responded:
"Ms. Perez thank you so much for the review. We appreciate your support and are happy we could help. State Farm - Miguel Serrato Insurance Agency in El Paso, TX. "
Quamcy
June 8, 2026
5
out of
5
rating by Quamcy
"Very helpful. Informative and quick. Explains policy options well."
We responded:
"We love seeing reviews like this, Q T. Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come. Miguel Serrato - State Farm Agency"
Oscar Lopez
June 5, 2026
5
out of
5
rating by Oscar Lopez
"Javier Lara was outstanding with his professionalism and customer service"
We responded:
"Mr. Lopez thank you so much for your 5 star review. We’re thrilled to hear that Javier provided outstanding professionalism and customer service. We truly appreciate you choosing us, and we’re here anytime you need us. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX."
Robert Pechanec
May 27, 2026
5
out of
5
rating by Robert Pechanec
"I was working with Violet who was very energetic and a pleasure to work with. She met all my conserns. She explained everything very well. She made good suggestions and I was able to get the coverage I was looking for at a reasonable price. She quoted a great savings on the price I was given on my renewal by Farmers auto coverage. I hope to work with her again in the future."
We responded:
"Mr. Pechanec thank you so much for your review! We’re thrilled to hear that you had a great experience working with Violet. We’re glad she was able to address all your concerns, explain everything clearly, and help you find the coverage you were looking for at a reasonable price—especially with the savings compared to your Farmers renewal. We truly appreciate your trust in State Farm, and we look forward to working with you again in the future. Miguel Serrato Insurance Agency in El Paso, TX. "
Nora Muñoz (Hija de YHWH)
May 27, 2026
5
out of
5
rating by Nora Muñoz (Hija de YHWH)
"Muy amable Pedro tiene un carácter muy especial para atender a los clientes.me atendió muy bien y me explicó con todo detalle acerca de la aseguranza.Mi Dios lo siga bendiciendo 🙏🌹🌹"
We responded:
"Sra. Muñoz muchas gracias por su reseña de 5 estrellas. Nos alegra muchísimo saber que Pedro le brindó una excelente atención y que pudo explicarle todo con detalle sobre su aseguradora.
Gracias por su confianza en State Farm agencia de Miguel Serrato.🙏🌹"