State Farm® Insurance Agent Miguel Serrato
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Veronica Zapien
April 29, 2025
5
out of
5
rating by Veronica Zapien
"Muy agradecida por el apoyo de violetta,por ayudarme agarrar mi aseguranza,muy amable y explica muy bien ❤️❤️❤️"
We responded:
"Veronica muchas gracias por su reseña. Nos alegra saber que Violeta pudo ayudarle con su poliza. Siempre nos esforzamos por brindar el mejor servicio posible. ¡Esperamos verla pronto! ❤️ Gracias, State Farm - Miguel Serrato Agency"
Phil Elizondo
April 28, 2025
5
out of
5
rating by Phil Elizondo
"Violet is very helpful and knowledgeable. She helped me review my insurance renewal with no issues and very fast!"
We responded:
"Phil we are honored by your positive feedback. We look forward to continuing to provide you with great service. If there anything else we can do for your insurance needs, just let us know. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Ana Pang
April 25, 2025
5
out of
5
rating by Ana Pang
"Tengo mucho tiempo con el agente Serrato, pero hoy además tuve una respuesta magnífica, profesional y muy amable por parte de Patricia."
Gerardo Enriquez
April 24, 2025
5
out of
5
rating by Gerardo Enriquez
"La atención de Mayra Medrano fue magnífica. Solo me queda darle las gracias por sus atencion"
We responded:
"Sr. Enriquez, le damos las gracias por sus buenos comentarios. Estamos muy felices de tener a Mayra en el equipo ya que con su profesionalismo podemos seguir ayudando a la comunidad de El Paso. Esperamos brindarle un excelente servicio por muchos años. Gracias, State Farm - Miguel Serrato Agency "
Ricardo Huizar
April 22, 2025
5
out of
5
rating by Ricardo Huizar
"Pedro Torres me atendió de la mejor manera y me explicó paso por paso lo de mi póliza sin presionarme en ningún momento y eso hace más cómodo a los clientes! Más agentes así 👍"
We responded:
"Sr. Huizar, Estamos muy contentos que Pedro lo pudo ayudar de la mejor manera excediendo sus expectativas. Estaremos aqui para cuando nos necesite y esperamos poderle brindar el mismo servicio por muchos años. Gracias, State Farm - Miguel Serrato Agente de Seguros de State Farm."
Kimberly Aileen
April 17, 2025
5
out of
5
rating by Kimberly Aileen
"Llancy is awesome! Always knows how to answer every question I have."
We responded:
"Kimberly thank you so much for your kind words. We're thrilled to hear that Llancy has been able to assist you effectively. We strive to provide excellent service and it's wonderful to know that we’re meeting your expectations. If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to serving you again. Thank you, State Farm - Miguel Serrato Agency"
Luigi ceniceros
April 17, 2025
5
out of
5
rating by Luigi ceniceros
"Great service"
We responded:
"Luigi thank you so much for your fantastic review. We’re thrilled to hear you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out. Thank you, State Farm - Miguel Serrato Agency "
Mixtli Espinoza
April 17, 2025
5
out of
5
rating by Mixtli Espinoza
"Violet, helped me throughout the entire Insurance process! She was very patient and kind with me. She answered all of my questions and took her time to answer thoroughly. Violet had great customer service, and made the process super easy and quick!"
We responded:
"Mixtli thank you so much for your kind words. We're thrilled to hear that Violet provided you with such exceptional service during your insurance process. Her patience and thoroughness are truly appreciated, and we're glad she could make the experience easy and quick for you. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Francisco Martinez
April 16, 2025
5
out of
5
rating by Francisco Martinez
"Awesome team! Violet helped me add a vehicle on my policy and helped me save some cash in the process. I appreciate you guys!"
We responded:
"Francisco, Thank you for the five-stars review! We greatly appreciate you. State Farm - Miguel Serrato Agency in El Paso, Texas"
Jonathan Reyes
April 15, 2025
5
out of
5
rating by Jonathan Reyes
"Exelente servicio y atencion"
We responded:
"Jonathan muchas gracias por tus amables palabras! Nos alegra saber que tuviste una excelente experiencia con nuestro servicio y atención. ¡Esperamos poder atenderte nuevamente pronto! Gracias, Miguel Serrato Agente de Seguros de State Farm. "
michelle martinez
April 15, 2025
5
out of
5
rating by michelle martinez
"Great customer service."
We responded:
"Michelle thank you for your kind words. We're delighted to hear that you had a great experience with our customer service. If you need anything else, don’t hesitate to reach out. We look forward to serving you again! Thank you, State Farm - Miguel Serrato Agency"
Sergio Villarreal
April 14, 2025
5
out of
5
rating by Sergio Villarreal
"Thank you, great transition of my new policy in such short notice."
We responded:
"Sergio Thank you for your positive feedback! We're glad to hear that we could assist you with your new policy in such a timely manner. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your trust in us. Thank you, State Farm - Miguel Serrato Agency"
Sajedeh Darvishi
April 14, 2025
5
out of
5
rating by Sajedeh Darvishi
"Pedro Rodriguez was really helpful to choose the best option based on what I was looking for, and he clarified everything patiently"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Pedro provided you with helpful guidance and took the time to clarify everything for you. We'll be sure to pass along your kind words to him. If you need any further assistance, feel free to reach out! Thank you, State Farm - Miguel Serrato Agency"
V H M
April 14, 2025
5
out of
5
rating by V H M
"Me atendieron excelente gracias ☺️"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que te atendieron de excelente manera. Si necesitas algo más, no dudes en contactarnos. ¡Esperamos verte pronto! 😊 State Farm - Miguel Serrato Agency"
Fernando Torres
April 11, 2025
5
out of
5
rating by Fernando Torres
"Excellent customer service and I'm recommending your service to my friends"
We responded:
"Fernando thank you for your fantastic feedback! We're thrilled to hear that you had an excellent experience with our customer service. We truly appreciate your recommendation to your friends and look forward to serving you all in the future. State Farm - Miguel Serrato Agency in El Paso, TX. "
Drew Degurechaff (Market)
April 11, 2025
5
out of
5
rating by Drew Degurechaff (Market)
"Muy buena asistencia"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que recibiste muy buena asistencia. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Miguel Serrato Agente de Seguros de State Farm. "
Ricardo Villegas
April 10, 2025
5
out of
5
rating by Ricardo Villegas
"Great customer service skills & personality!"
We responded:
"Ricardo thank you for your kind words! We're so glad to hear that you appreciated our customer service skills and personality. Your feedback means a lot to us, and we look forward to serving you again in the future. State Farm - Miguel Serrato Agency in El Paso, TX. "
Elizabeth Ruiz
April 7, 2025
5
out of
5
rating by Elizabeth Ruiz
"Gracias por su maravilloso, guia, servicio y amabilidad. Son excelentes"
We responded:
"Sra. Ruiz muchas gracias por su comentario tan amable. Nos alegra saber que disfrutó de nuestro servicio y guía. Su satisfacción es nuestra mayor recompensa. Esperamos poder atenderle nuevamente en el futuro. ¡Saludos! State Farm - Miguel Serrato Agency"
Brijunee Orange
April 2, 2025
5
out of
5
rating by Brijunee Orange
"Absolutely amazing service from getting a simple quote to adding additional health coverage! I would recommend Miguel Serrato’s office to family and friends! So happy to be part of State Farm again!"
We responded:
"Thank you so much for your kind words. We're thrilled to hear that you had an amazing experience with our team. It's always our goal to provide exceptional service, and we're glad to know you felt supported throughout the process. We truly appreciate your recommendation and look forward to serving you, your family, and friends in the future. Welcome back to State Farm - Miguel Serrato Agency!"
Stephanie Boyd
April 1, 2025
5
out of
5
rating by Stephanie Boyd
"Violet did an amazing job assisting me with adding my motorcycle to my current policy. She is very polite, personable, and has great customer. I appreciate all her help!!"
We responded:
"Ms. Boyd thank you for your wonderful feedback. We’re so glad to hear that Violet provided you with excellent assistance in adding your motorcycle to your policy. She truly embodies the values of great customer service, and we’re proud to have her on our team. We appreciate your kind words and look forward to helping you with any future needs. Thank you, State Farm - Miguel Serrato Agency"
Alejandro Rodriguez
March 31, 2025
5
out of
5
rating by Alejandro Rodriguez
"Mi agente es pedro y me brindó un extraordinario servicio."
We responded:
"Sr. Rodriguez muchas gracias por tus amables palabras. Estamos encantados de saber que Pedro te brindó un servicio extraordinario. Apreciamos tu confianza y estamos aquí para ayudarte en lo que necesites. ¡Esperamos poder servirte nuevamente pronto! Gracias, State Farm - Miguel Serrato Agente de Seguros."
Flor Rodriguez
March 31, 2025
5
out of
5
rating by Flor Rodriguez
"The agent Pedro Torres-Rodriguez was very helpful; he clarified all my doubts. He is a very kind and genuine person and provided me with very good service."
We responded:
"Flor thank you so much for your kind words. We're thrilled to hear that Pedro was able to assist you and address all your questions. We pride ourselves on providing excellent service, and your feedback reaffirms our commitment to our clients. If you need anything else in the future, please don't hesitate to reach out. Thank you, State Farm - Miguel Serrato Agency"
Lawrence Foltz
March 28, 2025
5
out of
5
rating by Lawrence Foltz
"Pedro was a great help in assisting me and my mom in getting a new policy for our cars! LIKE A GOOD NEIGHBOR STATAFARM IS THERE!👍"
We responded:
"Lawrence thank you so much for your kind words! We're thrilled to hear that Pedro was able to assist you and your mom in securing a new policy for your cars. At State Farm, we strive to provide excellent service to our customers. If you have any further questions or need assistance, don’t hesitate to reach out. We're here for you! State Farm - Miguel Serrato Agency 🚗👍"
Erick Aguirre
March 26, 2025
5
out of
5
rating by Erick Aguirre
"Pedro Torres was very helpful! He got me a lower quote and a lot of services I was not getting with my other insurance. Was friendly and professional."
We responded:
"Mr. Aguirre thank you so much for your kind words. We're thrilled to hear that Pedro Torres was able to assist you in finding a lower quote and additional services. Providing friendly and professional service is our priority, and it's great to know that you had a positive experience. We appreciate your feedback and look forward to serving you again in the future. Thank you, State Farm - Miguel Serrato Agency in El Paso, TX. "
Celso Piña
March 26, 2025
5
out of
5
rating by Celso Piña
"La Señorita Violeta me atendió de manera excelente, muy amable y explícita con respecto a las coberturas de mi póliza gracias!!!"
We responded:
"¡Hola! Muchas gracias por tus amables palabras. Nos alegra saber que La señorita Violeta te brindó una atención excelente y que te ayudó a entender bien las coberturas de tu póliza. Apreciamos mucho tu retroalimnetacion y esperamos poder atenderte nuevamente en el futuro. ¡Que tengas un gran día! State Farm - Miguel Serrato"