State Farm® Insurance Agent Miguel Serrato
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roy
October 14, 2025
5
out of
5
rating by Roy
"Llancy Aguilar was extremely helpful when it came to guiding me on what was needed to get my home insured. She gave me the best insurance plan."
We responded:
"Roy, thank you for your kind words. It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come. Thank you, Miguel Serrato - State Farm Insurance Agent"
Marcelo Campos
October 14, 2025
5
out of
5
rating by Marcelo Campos
"Kevin did an excellent job."
Joshua Nieto
October 7, 2025
5
out of
5
rating by Joshua Nieto
"They were great working my schedule and giving a great price and making sign up easy"
Jules Ames
October 3, 2025
5
out of
5
rating by Jules Ames
"Quite possibly the easiest 10 minute call I've ever made. Got me set up with the policy within those 10 minutes for a foreign import. Miguel, did not hesitate to get me set up as quickly as possible. He was very polite, clear, and concise. I recommend you contact them if you have any special requests for insurance very good job."
We responded:
"Thank you so much for the awesome review! We’re thrilled to hear we made the process quick and easy for you. It’s always our goal to provide clear and helpful service, especially for unique requests like yours. We really appreciate the recommendation and look forward to helping you with anything you need in the future. Thank you, State Farm - Miguel Serrato Agency"
Cindy Peralta
October 2, 2025
5
out of
5
rating by Cindy Peralta
"Just in Time! My old insurance carriers upped the charges thank goodness I keep up on checking on my bank statements! Pete responded quickly and was able to change me over in a matter of minutes. Thank You for Your Rapid response and making my life more at ease."
We responded:
"Cindy thank you so much for the awesome review. We’re really happy Pedro could help get everything switched over quickly and make things easier for you. Keeping an eye on those statements definitely pays off! If you ever need anything else, just give us a shout. Welcome to the team - State Farm, Miguel Serrato Agency in El Paso, TX. "
dora garcia
October 1, 2025
5
out of
5
rating by dora garcia
"excelente service"
We responded:
"Ms. Garcia thank you for your kind words. We’re glad you had an excellent experience with our service. If you ever need assistance, feel free to reach out to us anytime. Thank you, State Farm - Miguel Serrato Agency"
Joshua “Sparky” Barraza
October 1, 2025
5
out of
5
rating by Joshua “Sparky” Barraza
"Just switched over from another insurance that shall not be named. Mr. Rodriguez was amazing and very patient explaing every thing to me. Thank you again."
We responded:
"Joshua thank you so much for your kind words. We’re thrilled to hear that Pedro was able to provide you with excellent service and clear explanations. Welcome to our State Farm family, we’re here to support you with all your insurance needs. Please don’t hesitate to reach out if you need anything else. Thank you, State Farm - Miguel Serrato Agency"
Luis Morales
September 25, 2025
5
out of
5
rating by Luis Morales
"Great customer service and good rates for my sport car 🚙"
We responded:
"Luis thank you so much for your kind words and 5-star review. We're thrilled to hear you’re happy with our service and rates for your sports car. It’s a pleasure serving you! If you ever need anything, don’t hesitate to reach out. Thank you, State Farm - Miguel Serrato Agency"
Lauren W
September 22, 2025
5
out of
5
rating by Lauren W
"Super helpful and fair prices. I would definitely recommend to anyone in the market for new insurance."
We responded:
"Lauren thank you so much for your kind words and recommendation. We're thrilled to hear you had a great experience with our agency. If you ever need anything else, we're here to help! State Farm - Miguel Serrato Agency."
Cletus Ogbodo
September 18, 2025
5
out of
5
rating by Cletus Ogbodo
"As usual I received very warm and professional experience from Llancy. She got me a reasonable quote for my car."
We responded:
"Thank you for the wonderful review, Cletus. Mayra truly cares about our customers and wants to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family. Miguel Serrato - State Farm Insurance Agency"
Rogelio Holguin
September 17, 2025
5
out of
5
rating by Rogelio Holguin
"Exelente servicio personalisado Gracias Llancy"
We responded:
"Sr. Holguin muchas gracias por sus amables palabras. Nos alegra saber que nuestro servicio personalizado cumplió con sus expectativas y que Llancy pudo asistirle con sus nuevas polizas de vehiculos y hogar. Estamos aquí para ayudarle siempre que nos necesite. ¡Saludos cordiales! Miguel Serrato, Agente de Seguros de State Farm. "
Bridget Whitson
September 15, 2025
5
out of
5
rating by Bridget Whitson
"Miguel and his team are wonderful to work with! They are so kind and provides top tier service!"
We responded:
"Bridget thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing top-tier service is our priority, and your feedback means a lot to us. We look forward to continuing to assist you! State Farm - Miguel Serrato Agency"
Sajedeh Darvishi
September 12, 2025
5
out of
5
rating by Sajedeh Darvishi
"Pedro Rodriguez was really helpful to choose the best option based on what I was looking for, and he clarified everything patiently"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Pedro provided you with helpful guidance and took the time to clarify everything for you. We'll be sure to pass along your kind words to him. If you need any further assistance, feel free to reach out! Thank you, State Farm - Miguel Serrato Agency"
Ismael Diaz
September 12, 2025
5
out of
5
rating by Ismael Diaz
"Excellent customer service, Great person to talk. I was completely impressed with her professionalism."
We responded:
"Ismael thank you for your wonderful review. We're delighted to hear you had an excellent experience and appreciated the professionalism. We’re here anytime you need assistance and look forward to serving you again! State Farm - Miguel Serrato Agency in El Paso, TX. "
Susana Beltran
September 11, 2025
5
out of
5
rating by Susana Beltran
"Felicidades a la agencia de state Farm a cargo de Miguel Serrato Hoy requeri de sus servicios para aseguranza de casa y auto Me atendió una señorita de nombre Violeta fue muy amable cortes y sobretodo muy profesional Lelicito al señor Miguel Serrato por tener empleados tan eficientes y empaticos con el cliente Tenga la seguridad de que recomendaré su agencia ampliamentes a mis familiares y amigos"
We responded:
"Sra. Beltran muchas gracias por sus amables palabras y por tomarse el tiempo de compartir su experiencia. Nos alegra saber que Violeta y todo el equipo, bajo la dirección de Miguel Serrato, le brindaron un servicio profesional, amable y atento. Agradecemos mucho su confianza y recomendación; será un placer seguir apoyándolo a usted, a sus familiares y amigos en el futuro. ¡Gracias por elegirnos! State Farm, Agencia de Miguel Serrato en El Paso, TX. "
Andrea Betancourt
September 11, 2025
5
out of
5
rating by Andrea Betancourt
"I needed renters insurance and I got great service and fast replies from Javier Lara!!!! Thank you!"
We responded:
"Andrea thank you so much for your kind review. We’re happy to hear that Javier provided you with great service and quick responses. If you ever need anything else, please don’t hesitate to reach out! State Farm - Miguel Serrato Agency in El Paso, TX. "
Carolina Quintana
September 9, 2025
5
out of
5
rating by Carolina Quintana
"Llancy is very sweet and efficient! She gave me the best experience helping me quickly and professionally!"
We responded:
"Carolina thank you for your wonderful feedback! We're so glad to hear that Llancy provided you with a sweet and efficient experience. We appreciate your kind words and look forward to assisting you again in the future! State Farm - Miguel Serrato Agency"
gin
September 8, 2025
5
out of
5
rating by gin
"Miguel was incredibly helpful and kind! He really knows his stuff and I would definitely recommend anyone looking you use StateFarm to go through him!"
We responded:
"Alexandria thank you so much for your kind words and recommendation! We're thrilled to hear that we provided you with helpful and knowledgeable service. It’s our goal to make every client feel supported and confident in their insurance choices. We truly appreciate your trust in our State Farm agency here in El Paso - Miguel Serrato Agency"
Mariana Lopez
August 25, 2025
5
out of
5
rating by Mariana Lopez
"Great customer service! Very responsive. Pedro was great, he was super patient and would follow up as needed. He was very good at explaining coverage and premiums. I am very happy with my new agent!!"
We responded:
"Mariana thank you so much for your kind words. We're thrilled to hear that Pedro provided you with excellent service and clear explanations. We truly appreciate your trust in our agency and look forward to assisting you with all your insurance needs. Welcome to the State Farm family - Miguel Serrato Agency"
Daniel Acosta
August 22, 2025
5
out of
5
rating by Daniel Acosta
"Excellent experience! They reached out to me for a a cheaper quote among their systems and made the whole process as easy as can be!"
We responded:
"Mr. Acosta thank you for your wonderful feedback. We're glad we could find you a more affordable quote and make the process smooth and easy. Your satisfaction is our top priority, and we appreciate you choosing our agency for your insurance needs. State Farm - Miguel Serrato Agency in El Paso, TX. "
Tiffeny Givens
August 21, 2025
5
out of
5
rating by Tiffeny Givens
"State Farm – Excellent Service! Violet was incredibly helpful—genuinely kind, knowledgeable, and efficient. She made the entire process smooth and stress-free. The service overall was top-notch, and the insurance options were both affordable and comprehensive. Highly recommend!"
We responded:
"Tiffeny thank you for the 5-star review! We're glad to hear you had a great experience with our agency here in Texas. If you ever need anything, we're just a call away! State Farm - Miguel Serrato Agency"
Rudy Escobedo
August 21, 2025
5
out of
5
rating by Rudy Escobedo
"best costumer service 👌"
We responded:
"Rudy thank you so much for your kind words. We're thrilled to hear you had a great experience with our customer service. We're always here to help! State Farm - Miguel Serrato Agency 😊"
Anthony Galvan
August 18, 2025
5
out of
5
rating by Anthony Galvan
"Gracias por su buen servicio. Gracias por la atención."
We responded:
"Anthony muchas gracias por sus amables palabras. Nos alegra saber que está satisfecho con nuestro servicio y atención. Estamos aquí para ayudarle en lo que necesite.Gracias, Miguel Serrato Agente de Seguros de State Fam en El Paso, TX. "
Dariel Escalante
August 13, 2025
5
out of
5
rating by Dariel Escalante
"The staff is very friendly and they resolve things very quickly."
We responded:
"Mr. Escalante thank you so much for your kind words. We're thrilled to hear that our team was friendly and efficient in resolving your needs. Your satisfaction is our top priority, and we appreciate your trust in our agency. If you ever need assistance in the future, we're here to help. State Farm - Miguel Serrato Agency in Texas. "
David Gerli
August 13, 2025
5
out of
5
rating by David Gerli
"I just finished transferring my home and 5 of my cars to State Farm. My experience was very very good. A personal thanks to the agency as a whole and to Javier Lara who was awesome helping me through everything. Thanks guys !!!!"
We responded:
"David thank you so much for your kind words and trust in us. We’re thrilled to hear that your experience transferring your home and vehicles to State Farm went smoothly. Javier and the entire team appreciate your recognition and are always here to help you whenever you need. Thanks again for choosing us. State Farm - Miguel Serrato Agency in El Paso, TX. "